This article will walk through your options while you are on an outbound call throughLANA. Options Within the Dialer Once you make a phone call from within LANA and the call connects, you will have the option to mute the call, open the dialer, put ...
LANA may have SMS validation enabled, allowing the system to check phone numbers for you at the time of SMS sending. If activated, LANA will check Twilio Lookup (which charges per lookup) to see if the number is a landline and then LANA won’t send ...
Your “Company Settings” is the section where you can input your specific business information. This includes things like your company name, address, phone number, website, company logo, and any other information pertaining to your business. Step 1: ...
Custom Fields allow you to create contact specific fields that contain specific information about that contact. These allow you to add to the Standard Fields and gather whatever type of information you require. Step 1: Create Custom Fields Navigate ...