Here's an overview of the Contacts section of LANA. We'll show you how to add, export, search, and filter through your contact records to stay organized.
Step 1: Access your Contacts section.
Navigate to Contacts.
The main page displays a list of all your contacts and basic information like name, phone number, email, when they were created, last activity, and tags.
By dropping down the columns menu at the top, you can update which columns are displayed.
Step 2: How to Search and Filter through your contacts.
You can also use the Quick Search feature to do a quick search by name, email, business name, tag, or phone number.
Under More Filters you can Filter through contacts using a variety of specific options including Tag is ___, City is Not ___, Phone Number Field is Empty, and more…
NOTE: Check out our Smartlist video/article to learn more in depth about how to use and save these filters. You can use multiple at once to filter out Contacts very specifically.
Step 3: Additional Actions
Using these Actions icons at the top, you have several options for adding or removing contacts, and applying bulk actions. Our Bulk Actions tutorial gives a full overview of each of these actions. The most foundational are:
Add contact: manually add an individual contact record
Export Contacts: select a list of contacts to export to your computer (the file will download as a .csv Excel file)
Import Contacts: Add a list of contacts into LANA, using a .csv file
This video covers a brief overview of the contacts section including the list of contacts, quick search, filters, adding a contact, the pipeline stage, adding and removing tags, deleting a contact and viewing a contact in detail.
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The tag feature is a great way to organize your contacts. Adding and removing tags will help you determine specific actions and stages that a contact is at (similar but more granular than a pipeline stage). You can add more than one tag to contact. ...